TERMS + CONDITIONS

LATE CANCELS - ALL CLASSES (BOTH PAID & FREE) REQUIRE A 10-HOUR (8-HOUR FOR FULL-PRICE UNLIMITED MONTHLY MEMBERS)CANCELLATION NOTICE.

IF YOU CANCEL CLASS WITHIN THE 10-HOUR WINDOW (8-HOUR FOR FULL-PRICE UNLIMITED MONTHLY MEMBERS) THAT IS CONSIDERED A LATE-CANCEL AND YOU WILL BE CHARGED A FEE OF $20. *REDUCED TO $10 FOR FULL-PRICE UNLIMITED MONTHLY MEMBERS. **YOU WILL BE CHARGED IN ADDITION TO LOSING YOUR CLASS. 

NO SHOWS – IF YOU FAIL TO SHOW UP FOR A CLASS YOU ARE SIGNED UP FOR, YOU WILL RECEIVE A $25 FEE. THIS IS REDUCED TO $15 FOR FULL-PRICE UNLIMITED MEMBERS.  

PRIVATE SESSIONS - REQUIRE A 24-HOUR CANCELLATION NOTICE, OR A $50 LATE CANCEL FEE WILL BE CHARGED. NO SHOWS ARE CHARGED IN FULL. 

COURTESY CANCELS – ALL MEMBERS AND CLASS PACK HOLDERS ARE ELIGIBLE FOR 2 COURTESY CANCELS PER CALENDAR YEAR. THESE MUST BE REQUESTED PRIOR TO THE START OF YOUR CLASS.

CANCELLATION - AUTO-PAY MEMBERSHIPS REQUIRE A 30-DAY WRITTEN CANCELLATION NOTICE VIA EMAIL TO your Studio. YOU WILL RECEIVE CONFIRMATION UPON RECEIPT ALONG WITH YOUR FINAL PAYMENT DATE. THE 30-DAY POLICY IS BASED OFF OF YOUR BILLING DATE. 

MINIMUM COMMMITMENT – MEMBERSHIPS REQUIRE A 3-MONTH COMMITMENT UNLESS OTHERWISE STATED. THE HOUSEHOLD AND STUDENT MEMBERSHIPS EXPIRE AFTER 6 MONTHS WHEN REVERIFICATION OF YOUR ADDRESS OR SCHOOL STATUS IS REQUIRED. 

HOLDS - YOU MAY PLACE YOUR MEMBERSHIP ON HOLD ONE TIME PER CALENDAR YEAR - ALL MEMBERSHIP SUSPENSIONS WILL BE CAPPED AT A 3 MONTH MAXIMUM TIME ALLOWANCE. AFTER THE 3 MONTH TERM, YOUR MEMBERSHIP WILL BE RE-ACTIVATED. EACH ADDITIONAL HOLD WILL INCUR A FEE OF $30. 

REGISTERING FOR THE WAITLIST IS JUST LIKE REGISTERING FOR A CLASS. IF YOUR PLANS CHANGE, PLEASE REMOVE YOURSELF FROM THE LIST. 

YOU MAY BE AUTOMATICALLY ADDED INTO CLASS UP TO 1-HOUR BEFORE CLASS. IN THE EVENT THIS HAPPENS, YOU WILL BE NOTIFIED VIA EMAIL. 

THE NO SHOW AND LATE CANCEL POLICIES ABOVE APPLY IF YOU ARE ADDED TO CLASS FROM THE WAITLIST. 

RETURNS - APPAREL CAN BE RETURNED WITHIN 30 DAYS UNWORN, WITH ORIGINAL TAGS ATTACHED FOR STORE CREDIT ONLY. THIS CREDIT CAN ONLY BE USED TOWARDS RETAIL. 

EXCHANGES - RETAIL THAT IS UNWORN, WITH ORIGINAL TAGS ATTACHED CAN BE EXCHANGED IF INVENTORY ALLOWS. 

CLASSES & MEMBERSHIP - NOT ELIGIBLE FOR TRANSFER, EXCHANGE, PRICE ADJUSTMENT, OR REFUND. EXISTING MEMBERS ARE NOT ELIGIBLE FOR FUTURE PRICING CHANGES OR SALES ON MEMERBSHIPS. 

YOU MAY CANCEL YOUR PURCHASE OF CLASSES OR MEMBERSHIP, WITHOUT PENALTY, WITHIN 3 DAYS, EXCLUSIVE OF HOLIDAYS AND WEEKENDS, BY E-MAILING SUPPORT@FIERCE45.COM. YOU WILL RECEIVE A FULL REFUND OF YOUR PURCHASE, LESS THE COST OF ANY USED CLASSES.

GRIPPY SOCKS - ARE REQUIRED FOR CLASS. IF YOU DO NOT OWN A PAIR, WE HAVE THEM AVAILABLE FOR PURCHASE.  

NEW CLIENTS - IF THIS IS YOUR FIRST CLASS WITH FIERCE45® YOU MUST ARRIVE 15 MINUTES EARLY AS A RUNDOWN OF OUR FIERCEFORMER MACHINE AND ROOM IS MANDATORY.    

FIERCE45® DOES NOT ACCEPT PERSONAL CHECKS.

COACHES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

ALL CLIENTS MUST AGREE TO ALL CONDITIONS IN ORDER TO TAKE ANY FIERCE45® CLASS.